Refund Policy

We want you to love your jewelry. If something is not right, here is how refunds work.

Online Orders

Online purchases are eligible for a refund within 30 days of delivery. Items must be unworn, in their original condition, and in original packaging. To start a return, email us at info@yasmeenjewellery.com with your order number.

Earrings

Earrings are non-refundable for hygiene reasons. Once earrings have been worn, we cannot resell them, and keeping our products safe and sanitary for every customer is a priority.

In-Person Market Purchases

All sales made at our weekend markets are final. Because you can see, try on, and feel every piece in person before buying, we do not offer refunds on market purchases.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days and we will make it right with a replacement or refund.